Privacy policy

We may collect the following types of information:

Information you provide

• Name, email address, phone number, and company details
• Information submitted through contact forms, demo requests, or other enquiries
• Account and login information, where applicable
• Content, queries, files, or other information you provide when using our AI products

Information collected automatically

When you visit our website or use our services, we may automatically collect:

• IP address and general location information
• Browser and device information
• Pages visited and interactions with our website
• Usage, diagnostic, and performance data
• Cookies and similar technologies

We may use information we collect to:

• Provide, operate, and improve our products and services
• Respond to enquiries and demo requests
• Personalise and improve your experience
• Monitor performance, security, and reliability
• Detect and prevent fraud, misuse, or security incidents
• Communicate product updates, service information, or relevant business communications
• Comply with applicable legal and regulatory requirements

Depending on the product or service you use, information submitted to our AI systems may be processed to generate responses, recommendations, analyses, or other outputs.

We take reasonable technical and organisational measures to protect customer data. We do not use customer data to train our AI models unless expressly agreed with the customer or otherwise permitted under the applicable terms.

For enterprise customers, data handling may also be governed by separate agreements, including applicable data-processing or security agreements.

We do not sell your personal information.

We may share information with:

• Service providers that help us operate our website and services
• Cloud, infrastructure, security, analytics, and communication providers
• Professional advisers where necessary
• Government authorities or other parties when required by law
• A successor entity in connection with a merger, acquisition, financing, or similar business transaction

Third-party providers are expected to handle information in accordance with applicable contractual and legal requirements.

We use reasonable administrative, technical, and organisational safeguards designed to protect information against unauthorised access, alteration, disclosure, or destruction.

However, no method of transmitting or storing information can be guaranteed to be completely secure.

We retain information only for as long as reasonably necessary to provide our services, fulfil the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of information and the service involved.

We may use cookies and similar technologies to:

• Keep our website functioning properly
• Understand how visitors use our website
• Improve website performance and user experience
• Measure the effectiveness of communications and marketing

You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Depending on your location and applicable law, you may have rights to:

• Access the personal information we hold about you
• Request correction or updating of inaccurate information
• Request deletion of your information
• Restrict or object to certain processing
• Request a copy of your information
• Withdraw consent where processing is based on consent

To exercise applicable rights, contact us using the details below.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before providing them with personal information.

Our services are not intended for children under the age required by applicable law. We do not knowingly collect personal information from children without appropriate consent.

Your information may be processed or stored in countries other than the country in which you are located. Where required, we take appropriate measures to ensure that such transfers comply with applicable data-protection laws.

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements.

When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this Policy periodically.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

KnowDis Data Science LLP

Related: Privacy Policy · Terms of Service

info@knowdis.ai | +91 89207 70794